Successfully logging in to Blackboard is an important first step when taking an online course.  The most common cause of login issues is an incorrectly entered username or password… The following may help:

  • Try carefully re-entering your username and password, assuring that your Caps Lock control on your keyboard is not activated, because passwords are case sensitive.
  • Your username consists of the first initial of your first name, the first four letters of your last name, and the last four digits of your SID (that’s Student ID number, not your Social Security number).  For example: Jane Smith, SID# 940-23-4567 would have a username jsmit4567
  • If you haven’t already changed your initial password, it is by default the last 5 digits of your SID number (Student ID number, not your Social Security number).  Jane Smith’s password would be 34567
  • If you have recently registered, there may a delay in processing your payment or other documents.  Check back with registration to verify your enrollment status.  You must be currently registered to log in to Blackboard.

Clark College Registration

  • If you’re still having trouble logging in to Blackboard and are a currently registered returning student with a valid email address entered in your Blackboard profile, you may reset your password using the eLearning password reset utility link below.  Your new password will be emailed to the address you had entered in your profile.

Reset Forgotten Password

  • If you’re a new student and are still having trouble logging in to Blackboard and have verified your current registration status, contact our eLearning office to have your password manually reset.

Contact eLearning at Clark College

NOTE!  Just as important as logging in, is logging out of Blackboard.  This is especially important if you’re using a shared or public computer, to protect your work and keep your Blackboard account from being used by someone else after you walk away.