NoaolGetting the right browser set-up and running is very critical to your success with Blackboard.  If you’re using AOL or NetZero as your ISP, you’ll find that Blackboard does not support their web browsers.  When trying to view various pages or content, you may get error messages such as “Navigation Cancelled” or “Page Not Found,” due to this incompatibility.  Quest also has a specialized version of Internet Explorer which can cause certain items or tables to not display.  To remedy the situation, you’ll need to download and install Firefox (for PC or Mac).  After you’ve installed the new browser, you’ll need to connect to your ISP using the AOL or NetZero browser as you normally would, then minimize that browser and open Firefox to access Blackboard and your courses.