Blackboard uses pop-up windows as an essential part of its operation such as quiz or test windows, discussion board postings, download links, and more.  Therefore, it is important that pop-up windows be allowed for Blackboard to function correctly.

You can manage this by turning off the pop-up blocker in your browser and all pop-up blockers on any additional Yahoo, Google, or other third party toolbars that you may have added.  However, if you find pop-up ads too annoying to allow, you might choose instead to make an exception for Clark’s Blackboard site.  Directions for the certified Blackboard browsers are below.  Select your browser from the list and either turn off the pop-up blocker or allow an exception for Blackboard.

Disable Pop-up Blocker in FireFox (PC)
•    Open FireFox
•    Select Tools, then Options
•    Select Content tab
•    Uncheck the box next to Block pop-up windows to turn it off OR leave your pop-up blocker on and make Clark’s Blackboard site an exception by clicking the Exception button, enter clark.blackboard.com and click Allow
•    Click OK

Disable Pop-up Blocker in FireFox (Mac)
•    Open FireFox
•    Select Firefox, then Preferences
•    Select Content tab
•    Uncheck the box next to Block pop-up windows to turn it off OR leave your pop-up blocker on and make Clark’s Blackboard site an exception by clicking the Exception button, enter clark.blackboard.com and click Allow

Disable Pop-up Blocker in IE7
•    Open Internet Explorer 7
•    Select Tools
•    Select Pop-up Blocker
•    Ensure that the Pop-up Blocker is turned off OR leave it on and make Clark’s Blackboard site an exception by selecting Pop-up Blocker Settings, enter clark.blackboard.com, click Add and Close

Disable Other Pop-up Blockers
If the pop up windows are still not working, check the settings of the following applications:
•    Norton Security
•    Personal Firewall (e.g. ZoneAlarm, Norton)
•    Google browser toolbar
•    Yahoo browser toolbar
•    Alexa Toolbar
•    Pop-Up Blocker
•    Pop-Up Sweeper
•    Pop-Up Agent
•    Pop-Up Terminator
•    Pop-Up Destroyer
•    Pop-Up Stopper
•    Stop Zilla

*Note: Please feel free to help others by posting a comment with directions for those who might have the software in the list above.