Getting the right browser setup and running is critical to your success with online coursework. Mozilla Firefox is the browser of choice and is at the top of our recommended list for Clark’s Moodle as it presents the fewest issues for our users. Firefox installs easily and comes setup for access to your online courses. […] ↓ Read the rest of this entry…
Clark’s online math courses have upgraded to the WIRIS Equation Editor for your use in forums in our Moodle joule. You’ll notice a yellow button in the forums text editor toolbar with a square root symbol on it. Clicking that button will bring up the WIRIS editor window where you can use the symbol and […] ↓ Read the rest of this entry…
One of the keys to success with Moodle is being aware of your server activity and session timeout. Whenever you log in, Moodle starts a session for you and tracks your time. After three hours of no server activity, Moodle will automatically logout for you and close the idle session. Server activity would consist of […] ↓ Read the rest of this entry…
On June 22, all student Moodle usernames were changed to match your username for the computer labs and student Gmail name (the part before @students.clark.edu). For example, if your student Gmail address is o.oswald2@students.clark.edu then your username would be o.oswald2 … To determine your username, use the Student Self Service utility on the Current Students […] ↓ Read the rest of this entry…
As you probably know, most online services at Clark now require an activated student Gmail account. Beginning Summer quarter 2011, all student Moodle accounts automatically have your student Gmail address entered by default and the email address field will no longer be changeable. This means you must activate your student email account in order to […] ↓ Read the rest of this entry…
Although Smart Penguin provides the solutions to, or the prevention of, most technical issues that Clark College Blackboard users may experience, things may still go awry. To help you get back to your online coursework more quickly, the tech support team in the eLearning Department now provides a new system, called Tech Ticket, which can […] ↓ Read the rest of this entry…
Getting the right browser setup and running is critical to your success with online coursework. Mozilla Firefox is the browser of choice and is at the top of the recommended list for Moodle as it presents the fewest issues for users. Firefox installs easily and comes setup for access to your online course. When Clark […] ↓ Read the rest of this entry…
The posts here address common questions and provide resources that smart students have been asking eLearning...
New to Moodle? Go straight to the Moodle Tutorials page.
Searching for the answer to an issue? You can search by category, tags, or search box all found on this page.
If you can't find the answer here and need help with a technical issue, file a Tech Ticket.
Feel free to offer constructive comments, help tech support collect data on an issue, or provide feedback on what is or isn't working. You can stay updated by subscribing to the RSS feed and follow @smartpenguin on Twitter for Clark College Moodle events and online student information alerts.
.docx Assignment Tips Chrome Email File Types Firefox Forum Issues Forum Tips IE 8 IE 9 Internet Explorer ISP iWork Pages Jing Joule Mobile Moodle MS Word Multimedia My Account OpenOffice Password Resources Safari Screenshot Security Tech Help Test Trouble Videos Wiris
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New Moodle Winter Accounts Available:
JAN. 3 ...What time? Follow Smartpenguin twitter alerts for prompt notification when these are ready
Winter Online Classes Available By:
NOON on JAN. 9
If you're a Clark College Moodle Joule user and you've read through the information here on Smart Penguin, but still need help, you may file a Tech Ticket with eLearning Technical Support...
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