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	<title>Smart Penguin &#187; Faculty FYI</title>
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	<description>Information for Clark College Blackboard Users</description>
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		<title>What&#8217;s the Equation?</title>
		<link>http://www.smartpenguin.org/smartpenguin/2010/07/25/whats-the-equation/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2010/07/25/whats-the-equation/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 06:17:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blackboard Issues]]></category>
		<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[Bb Bugs]]></category>
		<category><![CDATA[Discussion Board]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=622</guid>
		<description><![CDATA[There is a new issue to report for all Mac users taking online math and science classes in Blackboard.  A recent update has caused the loss of the WebEQ equation editor which used to appear as a function button in the Discussion Board text editor, as seen below. 

So far, this appears to affect all browsers [...]]]></description>
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		<title>That&#8217;s the Ticket!</title>
		<link>http://www.smartpenguin.org/smartpenguin/2010/02/11/thats-the-ticket/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2010/02/11/thats-the-ticket/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 22:31:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[eLearning]]></category>
		<category><![CDATA[Tech Help]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=428</guid>
		<description><![CDATA[Although Smart Penguin provides the solutions to, or the prevention of, most technical issues that Clark College Blackboard users may experience, things may still go awry.  To help you get back to your online coursework more quickly, the tech support team in the eLearning Department now provides a new system, called Tech Ticket, which [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>A Bug That Bytes</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/10/13/a-bug-that-bytes/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/10/13/a-bug-that-bytes/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 18:29:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blackboard Issues]]></category>
		<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[Bb Bugs]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=156</guid>
		<description><![CDATA[This issue won&#8217;t be a problem if you&#8217;re a student, but faculty might come across it when trying to download a zipped file of submitted assignments from the Gradebook using &#8220;Item Download.&#8221;  The error is triggered by spaces in the assignment title, such as &#8220;Project 6&#8243; or &#8220;Research Paper.&#8221;  The workaround seems to be removing [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Special Characters in Blackboard</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/08/02/special-characters-in-blackboard/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/08/02/special-characters-in-blackboard/#comments</comments>
		<pubDate>Sun, 02 Aug 2009 21:23:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Blackboard Issues]]></category>
		<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Assignment Tips]]></category>
		<category><![CDATA[Bb Bugs]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=61</guid>
		<description><![CDATA[There is a problem with special characters&#8230; No, not your Uncle Floyd, but those unique characters that you might use in a file name (like # or &#38;, etc.).  In Blackboard, some of these special characters are reserved by the system as operator commands and are considered illegal characters for users.  If you attempt to [...]]]></description>
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