Clark’s online math courses have upgraded to the WIRIS Equation Editor for your use in forums in our Moodle joule. You’ll notice a yellow button in the forums text editor toolbar with a square root symbol on it. Clicking that button will bring up the WIRIS editor window where you can use the symbol and […] ↓ Read the rest of this entry…
As you probably know, most online services at Clark now require an activated student Gmail account. Beginning Summer quarter 2011, all student Moodle accounts automatically have your student Gmail address entered by default and the email address field will no longer be changeable. This means you must activate your student email account in order to […] ↓ Read the rest of this entry…
Today’s learning is different from traditional face-to-face learning in many respects. Some individuals feel more comfortable learning in an online or web-enhanced environment than others. Are you a good fit for online or web-enhanced learning? Find out by completing the SmarterMeasure assessment. It will take you about 35 minutes from start to finish, […] ↓ Read the rest of this entry…
2011 is a year of transition for many students, faculty, and staff as we move our online courses from Blackboard to Moodle Joule. There are some questions about what effect these changes will have and what the future looks like for the online student. As you can imagine, we are extremely busy with the migration, […] ↓ Read the rest of this entry…
One of the more challenging things to deal with in online learning is the occasional technical issue. Having to describe the problem to those of us in tech support can be frustrating or time consuming. Knowing the particular details of your computer system, such as PC or Mac, which operating system, etc. plus reporting any […] ↓ Read the rest of this entry…
Many of today’s quality online courses contain a variety of multimedia elements, which can sometimes present a problem if you’re not equipped with the proper tools to view them. By now, most of us know that using Mozilla Firefox browser to access Moodle helps to prevent issues. Still, Firefox needs the correct settings and plug-ins […] ↓ Read the rest of this entry…
There are a lot of clever ways to keep from losing those little USB “thumb” drives, but they invariably end up missing or damaged or you just have too many to keep track of them all. Now you can forget about those and try a “cloud drive” instead, which you can access with most internet […] ↓ Read the rest of this entry…
Although Smart Penguin provides the solutions to, or the prevention of, most technical issues that Clark College Blackboard users may experience, things may still go awry. To help you get back to your online coursework more quickly, the tech support team in the eLearning Department now provides a new system, called Tech Ticket, which can […] ↓ Read the rest of this entry…
Clark College will no longer be communicating with students via paper mail, but will be using free Google Gmail for correspondence instead. So that you don’t miss out on important registration notices and other information, be sure to activate your pre-assigned Clark student email account using the link below. If you prefer to get your […] ↓ Read the rest of this entry…
There are many students new to Moodle who are augmenting their education by developing important computer skills. Knowing how to open, create and submit appropriate file types for various documents can be a marketable asset worth learning. Instructors will usually specify what file types they can accept, which you must adhere to when submitting your […] ↓ Read the rest of this entry…
Just a quick shout-out to the Clark College Math Department… If you’ve signed up, or are thinking about signing up, for an online math class at Clark, be sure to check out their website for some information that’s essential for your success, as well as tips for writing math notation in Moodle and much more. […] ↓ Read the rest of this entry…
As the Clark College eLearning Systems Administrator, I often come across interesting and useful information, ideas, and resources that may assist you in your elearning endeavors. I will use this site to post my discoveries so check back now and then, feel free to comment or ask questions about Blackboard, and sign up for the rss […] ↓ Read the rest of this entry…
The posts here address common questions and provide resources that smart students have been asking eLearning...
New to Moodle? Go straight to the Moodle Tutorials page.
Searching for the answer to an issue? You can search by category, tags, or search box all found on this page.
If you can't find the answer here and need help with a technical issue, file a Tech Ticket.
Feel free to offer constructive comments, help tech support collect data on an issue, or provide feedback on what is or isn't working. You can stay updated by subscribing to the RSS feed and follow @smartpenguin on Twitter for Clark College Moodle events and online student information alerts.
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New Moodle Winter Accounts Available:
JAN. 3 ...What time? Follow Smartpenguin twitter alerts for prompt notification when these are ready
Winter Online Classes Available By:
NOON on JAN. 9
If you're a Clark College Moodle Joule user and you've read through the information here on Smart Penguin, but still need help, you may file a Tech Ticket with eLearning Technical Support...
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