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	<title>Smart Penguin &#187; Resources</title>
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	<description>Clark College eLearning Tech Support</description>
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		<title>WIRIS Wizardry</title>
		<link>http://www.smartpenguin.org/smartpenguin/1157/wiris-wizardry/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/1157/wiris-wizardry/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 04:15:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[Online Tools]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Forum Tips]]></category>
		<category><![CDATA[Joule]]></category>
		<category><![CDATA[Moodle]]></category>
		<category><![CDATA[Wiris]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=1157</guid>
		<description><![CDATA[Clark&#8217;s online math courses have upgraded to the WIRIS Equation Editor for your use in forums in our Moodle joule.  You&#8217;ll notice a yellow button in the forums text editor toolbar with a square root symbol on it.  Clicking that button will bring up the WIRIS editor window where you can use the symbol and [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/1157/wiris-wizardry/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-1158 alignleft" title="wiris_editor_button" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2011/11/wiris_editor.jpg" alt="WIRIS Editor button" width="75" height="75" /><img class="alignright size-thumbnail wp-image-1161" title="WIRIS_equations" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2011/11/WIRIS_equations-82x120.png" alt="WIRIS Equations" width="82" height="120" />Clark&#8217;s online math courses have upgraded to the WIRIS Equation Editor for your use in forums in our Moodle joule.  You&#8217;ll notice a yellow button in the forums text editor toolbar with a square root symbol on it.  Clicking that button will bring up the WIRIS editor window where you can use the symbol and operator palettes to automatically create nice looking math expressions in your forum discussions.  This makes taking an online math course at Clark much easier and more enjoyable.  In fact, WIRIS is pretty fun to use, so play around with it if you like, and check out our <a title="online math courses at Clark " href="http://www.clark.edu/academics/schedule/display.php?dept=MATH%20&amp;department=Mathematics&amp;printVersion=true&amp;term=B123&amp;distance=true&amp;ccw=&amp;ctc=&amp;evening=" target="_blank">online math</a> offerings and sign up for one of these popular courses&#8230; It&#8217;s as easy as Pi!  <img src='http://www.smartpenguin.org/smartpenguin/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><strong>Note:</strong>  Safari and Chrome browsers are <span style="text-decoration: underline;">not</span> recommended for use with Clark&#8217;s Moodle and will cause issues with WIRIS and other editing tools in your online forums.</p>
<p>If you&#8217;re prepping for an online math course and want to become a WIRIS wiz, here&#8217;s a link to <a title="WIRIS Editor manual" href="http://www.wiris.com/en/editor/docs/manual" target="_blank">the user manual</a>.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>First Class Email</title>
		<link>http://www.smartpenguin.org/smartpenguin/981/first-class-email/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/981/first-class-email/#comments</comments>
		<pubDate>Wed, 01 Jun 2011 04:54:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Login Issues]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Moodle]]></category>
		<category><![CDATA[My Account]]></category>
		<category><![CDATA[Tech Help]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=981</guid>
		<description><![CDATA[As you probably know, most online services at Clark now require an activated student Gmail account.  Beginning Summer quarter 2011, all student Moodle accounts automatically have your student Gmail address entered by default and the email address field will no longer be changeable.  This means you must activate your student email account in order to [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/981/first-class-email/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p>As you probably know, most online services at Clark now require an activated student Gmail account.  Beginning Summer quarter 2011, all student Moodle accounts automatically have your student Gmail address entered by default and the email address field will no longer be changeable.  This means you must activate your student email account in order to receive forgotten password reset notices and email messages from your instructors, an important mode of communication in an online class.  If you prefer to use another email account to read your mail, you can set up forwarding in your student Gmail account&#8230; Step-by-step instructions to set up forwarding are found on <strong>page 7</strong> of <a href="http://www.clark.edu/student_services/email/documents/Studentemailhow-to.pdf">Student Email How-To (pdf)</a>.</p>
<p>To make sure you&#8217;re ready for the first day of class, check out your student Gmail account and get it set up and ready to go&#8230;</p>
<p style="text-align: center;"><a href="http://www.clark.edu/student_services/email/"><img class="alignleft size-full wp-image-984" title="Activate Student Gmail Account" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2011/05/email_at_symbol.jpg" alt="Activate Student Gmail Account" width="175" height="132" /></a><a title="How-to Activate Student Gmail Account" href="https://www.clark.edu/current_students/activation.pdf" target="_blank">Activate Your Free Student Gmail Account</a></p>
<p style="text-align: center;"><a title="Download Detailed Step-by-step Instructions" href="http://www.clark.edu/student_services/email/documents/Studentemailhow-to.pdf" target="_blank">Download Detailed Step-by-step Instructions</a></p>
<p style="text-align: center;">For help, contact student Gmail support:<br />
Phone: 360-992-2010<br />
Email: gmailhelp@students.clark.edu<br />
Visit: Cannell Library computer lab technicians (upstairs)</p>
<p>Another change to Moodle over the summer was the adoption of the new student usernames to match your computer lab logins and Gmail accounts&#8230; For more information about that change read <a href="http://www.smartpenguin.org/smartpenguin/991/moodlemorphosis/" title="MoodleMorphosis">MoodleMorphosis</a>.  <img src='http://www.smartpenguin.org/smartpenguin/wp-includes/images/smilies/icon_cool.gif' alt='8-)' class='wp-smiley' /> </p>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Is &#8220;E&#8221; for Me?</title>
		<link>http://www.smartpenguin.org/smartpenguin/963/is-e-for-me/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/963/is-e-for-me/#comments</comments>
		<pubDate>Thu, 28 Apr 2011 22:49:48 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=963</guid>
		<description><![CDATA[Today’s learning is different from traditional face-to-face learning in many respects.   Some individuals feel more comfortable learning in an online or web-enhanced environment than others.   Are you a good fit for online or web-enhanced learning?  Find out by completing the SmarterMeasure assessment.  It will take you about 35 minutes from start to finish, [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/963/is-e-for-me/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-975" title="SmarterMeasure" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2011/04/Smarter_Measure_Bkgd.png" alt="" width="377" height="89" />Today’s learning is different from traditional face-to-face learning in many respects.   Some individuals feel more comfortable learning in an online or web-enhanced environment than others.   Are you a good fit for online or web-enhanced learning?   Find out by completing the SmarterMeasure assessment.  It will take you about 35 minutes from start to finish, but you can log out and complete it later if necessary.  After you login, you will receive an email from SmarterMeasure with a PIN number that will allow you to log back in later or review your results.</p>
<p>SmarterMeasure is meant to be an interesting experience by which you may learn more about yourself and how to succeed in an online or web-enhanced environment.   Take your time to answer the questions about yourself honestly.</p>
<p>The 6 categories of questions are:</p>
<ol>
<li>Life Factors</li>
<li> Individual Attributes – procrastination, time management, willingness to ask for help, academic attributes</li>
<li>Learning Styles – what is your predominant learning style?</li>
<li>Technical Competency, Skills, and Knowledge</li>
<li>Reading Rate and Recall</li>
<li>Typing Speed and Accuracy</li>
</ol>
<p>You will receive a full report immediately following the completion of all areas of SmarterMeasure.  You may email this report, print it, or download it to save for future reference if you like.   It also provides links to some web tools designed to improve your tech readiness in specific areas.</p>
<p>To login, click here: <a title="SmarterMeasure" href="http://www.clark.smartermeasure.com/" target="_blank">SmarterMeasure</a> or go to:  www.clark.smartermeasure.com<br />
Then use the following credentials to start your self-assessment&#8230;</p>
<p>username:   eClark<br />
password:   Penguin</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Moovin&#8217; on to Moodle!</title>
		<link>http://www.smartpenguin.org/smartpenguin/846/moovin-on-to-moodle/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/846/moovin-on-to-moodle/#comments</comments>
		<pubDate>Tue, 11 Jan 2011 00:39:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Moodle]]></category>
		<category><![CDATA[My Account]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=846</guid>
		<description><![CDATA[2011 is a year of transition for many students, faculty, and staff as we move our online courses from Blackboard to Moodle Joule.  There are some questions about what effect these changes will have and what the future looks like for the online student.  As you can imagine, we are extremely busy with the migration, [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/846/moovin-on-to-moodle/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><em><strong><img class="alignleft size-full wp-image-848" title="Q and A" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2011/01/QnA-red-150.png" alt="Q &amp; A" width="95" height="95" />2011</strong></em> is a year of transition for many students, faculty, and staff as we move our online courses from Blackboard to Moodle Joule.  There are some questions about what effect these changes will have and what the future looks like for the online student.  As you can imagine, we are extremely busy with the migration, but we wanted to answer some quick questions…</p>
<p style="padding-left: 30px;"><strong>Q:</strong> When will we finally be in just one Learning Management System, instead of having some courses in Blackboard and some in Moodle?</p>
<p style="padding-left: 30px;"><em><strong>A:</strong></em> <em><span style="color: #a7ee9c;">Our contract with Blackboard ends at the end of spring quarter.  So beginning this summer, all online coursework will be done in Moodle.</span><br />
</em></p>
<p style="padding-left: 30px;"><strong>Q:</strong> How can I find out what courses will be held in which LMS during this migration?</p>
<p style="padding-left: 30px;"><em><strong>A:</strong></em> <span style="color: #a7ee9c;"><em>At the beginning of each quarter, eLearning updates a special <a title="Moodle Migration" href="http://www.clark.edu/academics/eLearning/TransitiontoMoodle.php" target="_blank">Moodle Migration</a> webpage that includes a list showing what courses are to be held in Moodle. </em></span></p>
<p style="padding-left: 30px;"><strong>Q:</strong> Why is my Blackboard and Moodle username staying the same as it was and doesn&#8217;t match my new Gmail and computer lab username?</p>
<p style="padding-left: 30px;"><em><strong>A:</strong> <span style="color: #a7ee9c;">Usernames in Blackboard cannot easily be changed and to force it would require us to purge all existing accounts and student records.  This is not feasible, so the decision was made to end the current usernames when we leave Blackboard.  Usernames in Moodle will then be changed to match the Gmail and lab accounts at the beginning of summer quarter. </span></em></p>
<p style="padding-left: 30px;"><strong>Q:</strong> How can I learn about Moodle and what it&#8217;s like?</p>
<p style="padding-left: 30px;"><em><strong>A:</strong></em> <em><span style="color: #a7ee9c;">eLearning has been developing <a title="Online Moodle Tutorials" href="http://www.smartpenguin.org/smartpenguin/moodle-tutorials/" target="_blank">online Moodle tutorials</a> and providing <a title="On-campus Orientations" href="http://www.clark.edu/academics/eLearning/blackboard_orientation.php" target="_blank">on-campus orientations</a> that students may attend at the beginning of each quarter.  In addition, there will be an <a title="Intro to eLearning Workshops" href="http://www.clark.edu/academics/eLearning/blackboard_orientation.php" target="_blank">Intro to eLearning Workshop</a> every Friday at 11:00 AM throughout winter quarter.  <a title="Contact eLearning Office" href="http://www.clark.edu/academics/eLearning/contact.php" target="_blank">Contact the eLearning office</a> for the exact locations or to make arrangements if you require special accommodations.  Online video Moodle tutorials are also on the way, so stay tuned to Smart Penguin and you&#8217;ll be the first to know.</span> </em> <img src='http://www.smartpenguin.org/smartpenguin/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Picture This!</title>
		<link>http://www.smartpenguin.org/smartpenguin/768/picture-this/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/768/picture-this/#comments</comments>
		<pubDate>Wed, 01 Dec 2010 06:13:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Jing]]></category>
		<category><![CDATA[Multimedia]]></category>
		<category><![CDATA[Screenshot]]></category>
		<category><![CDATA[Tech Help]]></category>
		<category><![CDATA[Test Trouble]]></category>
		<category><![CDATA[Videos]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=768</guid>
		<description><![CDATA[One of the more challenging things to deal with in online learning is the occasional technical issue. Having to describe the problem to those of us in tech support can be frustrating or time consuming. Knowing the particular details of your computer system, such as PC or Mac, which operating system, etc. plus reporting any [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/768/picture-this/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p>One of the more challenging things to deal with in online learning is the occasional technical issue.  Having to describe the problem to those of us in tech support can be frustrating or time consuming.  Knowing the particular details of your computer system, such as PC or Mac, which operating system, etc. plus reporting any error messages, can be very important for us to know, but sometimes the actual details of a complex problem can be more quickly and easily shown than described.</p>
<p>A favorite tool here in eLearning is <a href="http://www.techsmith.com/jing/free/">Jing</a>, which is free screenshot and screencasting software for PC and Mac.  You can use Jing to take a quick picture of your screen, or part of it, or make a video of the issue you&#8217;re having to show us the steps you&#8217;re taking and what is happening with your computer.  Creating a Jing account gives you 2GB of free storage space, making it easy to share your screenshots and screencasts by just pasting a link directly into <a href="http://www.smartpenguin.org/tech_ticket/">Tech Ticket</a>.  Although our use is mainly for tech support (we might send you a link to show you how to fix a problem, for instance) you could also use this program for special class projects.  Watch this video from the creators of Jing, to see if it might be useful to you.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/_uuY-JliL6w?fs=1&amp;hl=en_US&amp;rel=0" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/_uuY-JliL6w?fs=1&amp;hl=en_US&amp;rel=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>For more details about downloading, installing, and using Jing, be sure to check out &#8220;<a title="Add Zing with Jing!" href="http://www.clark.edu/Library/ctcblog/?p=126" target="_blank">Add Zing with Jing!</a>&#8220;, posted by Clark&#8217;s techie librarian, Kitty Mackey.</p>
<p>If you decide to download and install Jing, it is available here:</p>
<p style="text-align: center;"><a title="Free Jing from TechSmith" href="http://www.techsmith.com/jing/free/" target="_blank">Free Jing from TechSmith</a></p>
<p style="text-align: left;">
<p>If Jing isn&#8217;t for you, a basic screenshot is another way to capture an issue you&#8217;re having and that is easily done with the utility programs that come with most operating systems.  Since they&#8217;re images, they may not paste into some forms such as our current <a href="http://www.smartpenguin.org/tech_ticket/">Tech Ticket</a>, but a way around that is to use your &#8220;flash drive in the cloud&#8221;, as mentioned in our post <a title="Take a Drive into the Cloud" href="http://www.smartpenguin.org/smartpenguin/2010/05/26/take-a-drive/" target="_blank">about Dropbox</a> or use another free image storage service like Flickr.  If you have never taken a screenshot, this simple video will show you how:</p>
<div class="embedded-howcast-video" style="text-align: center; font-size: 9px;"><object id="howcastplayer" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="432" height="276" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="flashVars" value="&amp;fs=true" /><param name="src" value="http://www.howcast.com/flash/howcast_player.swf?file=273723&amp;theme=black" /><param name="flashvars" value="&amp;fs=true" /><param name="allowfullscreen" value="true" /><embed id="howcastplayer" type="application/x-shockwave-flash" width="432" height="276" src="http://www.howcast.com/flash/howcast_player.swf?file=273723&amp;theme=black" flashvars="&amp;fs=true" allowscriptaccess="always" allowfullscreen="true"></embed></object><br />
<a class="embedded-playback-url" href="http://www.howcast.com/videos/273723-How-To-Take-a-Screenshot" target="_blank">How To Take a Screenshot</a> on Howcast</div>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Watch It</title>
		<link>http://www.smartpenguin.org/smartpenguin/733/watch-it/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/733/watch-it/#comments</comments>
		<pubDate>Thu, 14 Oct 2010 04:00:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Browser Issues]]></category>
		<category><![CDATA[eLearning]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Multimedia]]></category>
		<category><![CDATA[Videos]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=733</guid>
		<description><![CDATA[Many of today&#8217;s quality online courses contain a variety of multimedia elements, which can sometimes present a problem if you&#8217;re not equipped with the proper tools to view them.  By now, most of us know that using Mozilla Firefox browser to access Moodle helps to prevent issues.  Still, Firefox needs the correct settings and plug-ins [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/733/watch-it/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-747" title="video_image" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2010/10/video_image.png" alt="" width="125" height="125" />Many of today&#8217;s quality online courses contain a variety of multimedia elements, which can sometimes present a problem if you&#8217;re not equipped with the proper tools to view them.  By now, most of us know that using Mozilla Firefox browser to access Moodle helps to prevent issues.  Still, Firefox needs the correct settings and plug-ins to work properly and allow you access.  There are a number of reasons why you could have trouble viewing an instructor provided video learning object, including the following:</p>
<ul>
<li><strong>Computer doesn&#8217;t meet minimum requirements</strong></li>
</ul>
<p style="padding-left: 30px;">Check to be sure your computer meets the following specifications:</p>
<blockquote>
<ul>
<li>Windows XP or higher with the latest updates installed or Mac OS X 10.4 or higher</li>
<li>Latest version of Firefox browser</li>
<li>Broadband connection with 500+ Kbps</li>
</ul>
</blockquote>
<ul>
<li><strong>Plug-ins aren&#8217;t installed or are outdated</strong></li>
</ul>
<p style="padding-left: 30px;">To view and update your installed Firefox plug-ins, follow these steps:</p>
<blockquote>
<ol>
<li>Open the <strong>Tools</strong> menu</li>
<li>Click <strong>Add-ons</strong></li>
<li>Click the <strong>Plugins</strong> tab</li>
<li>To check for updates, scroll down to the bottom of the window and click <strong>Find Updates</strong>.</li>
</ol>
</blockquote>
<p style="padding-left: 30px;">Here are some links to sites where you can download player/plug-ins:</p>
<blockquote>
<ul>
<li><a title="Quicktime" href="http://www.apple.com/quicktime/download/" target="_blank">QuickTime</a></li>
<li><a title="Windows Media Player" href="http://windows.microsoft.com/en-US/windows/downloads/windows-media-player" target="_blank">Windows Media Player</a></li>
<li><a title="Linux MPlayer" href="http://mplayerplug-in.sourceforge.net/" target="_blank">Linux MPlayer</a></li>
<li><a title="Flip4Mac" href="http://windows.microsoft.com/en-US/windows/products/windows-media-player/wmcomponents" target="_blank">Flip4Mac</a></li>
<li><a title="VLC Media Player" href="http://www.videolan.org/vlc/" target="_blank">VLC Media Player</a></li>
<li><a title="Adobe Flash Player" href="http://get.adobe.com/flashplayer/" target="_blank">Adobe Flash</a></li>
</ul>
</blockquote>
<p>If videos still won&#8217;t play, you may need to enable JavaScript.   Below are instructions for enabling JavaScript in your Firefox browser:</p>
<p><strong>Windows version of Firefox</strong></p>
<blockquote>
<ol>
<li>From the <strong>Tools</strong> menu, select <strong>Options</strong></li>
<li>Select the <strong>Content</strong> tab</li>
<li>Check the <strong>Enable JavaScript</strong> box</li>
<li>Check the <strong>Load images automatically</strong> box</li>
<li>Click <strong>OK</strong></li>
</ol>
</blockquote>
<p><strong>Mac version of Firefox</strong></p>
<blockquote>
<ol>
<li>Click <strong>Firefox</strong> to drop down the menu, select <strong>Preferences</strong></li>
<li>Select the <strong>Content</strong> tab</li>
<li>Check the <strong>Enable JavaScript</strong> box</li>
<li>Check the <strong>Load images automatically</strong> box</li>
<li>Close the <strong>Preferences</strong> window</li>
</ol>
</blockquote>
<p><strong>Note:</strong> These instructions may vary based on your specific computer model and operating system.   If you still need help getting instructor provided videos to play, file a <a title="File a Tech Ticket" href="http://www.smartpenguin.org/tech_ticket/" target="_blank">Tech Ticket</a> and we&#8217;ll get you going.</p>
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		<title>Take a Drive into the Cloud</title>
		<link>http://www.smartpenguin.org/smartpenguin/539/take-a-drive/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/539/take-a-drive/#comments</comments>
		<pubDate>Wed, 26 May 2010 20:59:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Assignment Tips]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=539</guid>
		<description><![CDATA[There are a lot of clever ways to keep from losing those little USB &#8220;thumb&#8221; drives, but they invariably end up missing or damaged or you just have too many to keep track of them all.  Now you can forget about those and try a &#8220;cloud drive&#8221; instead, which you can access with most internet [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/539/take-a-drive/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><a href="https://www.dropbox.com/tour"><img class="alignleft size-full wp-image-541" title="Visit Dropbox" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2010/05/Clouds.png" alt="" width="189" height="100" /></a>There are a lot of clever ways to keep from losing those little USB &#8220;thumb&#8221; drives, but they invariably end up missing or damaged or you just have too many to keep track of them all.  Now you can forget about those and try a &#8220;cloud drive&#8221; instead, which you can access with most internet enabled devices with a browser.  Clark eLearning support techs have tested such free services and although there are many with great usefulness, we prefer one called Dropbox for its ease of use, student-centric features, and compatibility with the software used at Clark.  Sometimes when this storage concept is shared there is initial confusion between the Digital Dropbox in Blackboard and the Dropbox in the cloud, but once both have been experienced, the differences should be clear.  Although most of your Dropbox folders are private, you will have a public sub-folder where you can place such files (plus a special folder for sharing photo galleries).  So even if you&#8217;re up against a deadline and unable to upload an assignment file into Blackboard, you could still place the file in the public folder in your cloud Dropbox and post a link to the file for your instructor to download.  We only have this warning… <span id="more-539"></span>The old excuses, &#8220;The dog ate my homework&#8221; or &#8220;I lost my USB drive with my report on it,&#8221; won&#8217;t work anymore with Dropbox around!  </p>
<p>While Dropbox functions as a cross-platform cloud storage service that works with Windows, Mac, Linux, and many mobile devices with a browser, its real strength is in file synchronization, history, and sharing.  As each computer or device onto which you&#8217;ve installed Dropbox is used to access your cloud folders, your latest saved revisions to any files will be there, automatically synchronized for you.  If you&#8217;re on a public computer, you can still use your Dropbox by logging in on the web interface.  The revision history support also allows for file recovery, so any files you may have deleted or mistakenly altered can be brought back.  This makes it handy for students on the go, because you can&#8217;t lose your assignment no matter where you are.  As long as you have access to a device with the program to open, edit, and save the file, you can do your homework.</p>
<p>Another potentially useful feature for students is the ability to create a shared folder with other students using Dropbox, which would allow you to collaborate on a project.  It&#8217;ll keep track of the history of any files you might be working on together, enabling more than one person to edit and save files without losing the previous versions.  A quick notification will appear to other users that a change has been made.</p>
<p>The file history is limited to 30 days in the free version of Dropbox and the space allocation is 2GB to start, with up to 8GB possible.  Those users who want more storage (up to 100GB) and extended features can upgrade to a paid version.  If you&#8217;d like to learn more about Dropbox and how it works, click below:</p>
<p style="text-align: center;"><a title="Learn More About Dropbox in the Cloud" href="https://www.dropbox.com/tour" target="_blank">Learn More about Dropbox in the Cloud</a></p>
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		<title>That&#8217;s the Ticket!</title>
		<link>http://www.smartpenguin.org/smartpenguin/428/thats-the-ticket/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/428/thats-the-ticket/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 22:31:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Tech Help]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=428</guid>
		<description><![CDATA[Although Smart Penguin provides the solutions to, or the prevention of, most technical issues that Clark College Blackboard users may experience, things may still go awry. To help you get back to your online coursework more quickly, the tech support team in the eLearning Department now provides a new system, called Tech Ticket, which can [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/428/thats-the-ticket/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">Although Smart Penguin provides the solutions to, or the prevention of, most technical issues that Clark College Blackboard users may experience, things may still go awry.  To help you get back to your online coursework more quickly, the tech support team in the eLearning Department now provides a new system, called <a href="http://www.smartpenguin.org/tech_ticket/">Tech Ticket</a>, which can be used to submit the details of a technical issue.  In a series of short questions about your computing environment, you can quickly convey some of the important keys needed for an accurate diagnosis, which helps speed resolution.  You can find the link to file a Tech Ticket in the sidebar here on Smart Penguin&#8217;s main post page, among our links at the bottom of the page, or just click the underlined link above or the name image below.</p>
<p><a href="http://www.smartpenguin.org/tech_ticket/" target="_blank"><img class="aligncenter size-full wp-image-346" title="File a Tech Ticket" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2010/02/Tech-Ticket-Logo-50-Pt.png" alt="Click here" width="160" height="47" /></a></p>
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		<title>Penguins Go Green with Gmail!</title>
		<link>http://www.smartpenguin.org/smartpenguin/374/penguins-go-green-with-gmail/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/374/penguins-go-green-with-gmail/#comments</comments>
		<pubDate>Sun, 03 Jan 2010 21:55:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[My Account]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=374</guid>
		<description><![CDATA[Clark College will no longer be communicating with students via paper mail, but will be using free Google Gmail for correspondence instead.  So that you don&#8217;t miss out on important registration notices and other information, be sure to activate your pre-assigned Clark student email account using the link below.  If you prefer to get your [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/374/penguins-go-green-with-gmail/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><a rel="attachment wp-att-372" href="http://www.smartpenguin.org/smartpenguin/2010/01/03/penguins-go-green-with-gmail/cute-green-penguin/"><img class="alignleft size-thumbnail wp-image-372" title="Go Green" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2010/01/cute-green-penguin-150x150.png" alt="" width="100" height="100" /></a></p>
<p>Clark College will no longer be communicating with students via paper mail, but will be using free Google Gmail for correspondence instead.  So that you don&#8217;t miss out on important registration notices and other information, be sure to activate your pre-assigned Clark student email account using the link below.  If you prefer to get your email at another address, just go ahead and activate your Clark Gmail account (which will look like: yourusername@students.clark.edu) and set it to forward to your preferred address.  eLearning at Clark doesn&#8217;t set up email accounts, so if you need help you should contact the people in IT Services who do by either visiting the library computer lab technicians (in the upstairs lab) or emailing <a href="mailto:gmailhelp@students.clark.edu">Gmail Support</a>.  The website linked to below also has a support phone number you may use, plus tutorials and instructions.</p>
<p style="text-align: center;"><a title="Clark Student Gmail Activation" href="http://www.clark.edu/myemail" target="_blank">GO GREEN WITH GMAIL</a></p>
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		<title>What&#8217;s Up, .doc?</title>
		<link>http://www.smartpenguin.org/smartpenguin/193/whats-up-doc/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/193/whats-up-doc/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 19:49:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[.docx]]></category>
		<category><![CDATA[Assignment Tips]]></category>
		<category><![CDATA[File Types]]></category>
		<category><![CDATA[iWork Pages]]></category>
		<category><![CDATA[MS Word]]></category>
		<category><![CDATA[OpenOffice]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=193</guid>
		<description><![CDATA[There are many students new to Moodle who are augmenting their education by developing important computer skills.  Knowing how to open, create and submit appropriate file types for various documents can be a marketable asset worth learning.  Instructors will usually specify what file types they can accept, which you must adhere to when submitting your [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/193/whats-up-doc/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><img class="size-full wp-image-213 alignright" title="Bugs" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2009/11/bugs.jpg" alt="bugs" width="200" height="177" />There are many students new to Moodle who are augmenting their education by developing important computer skills.  Knowing how to open, create and submit appropriate file types for various documents can be a marketable asset worth learning.  Instructors will usually specify what file types they can accept, which you must adhere to when submitting your work.  Some common file examples for documents would be .doc or .docx, .pdf, and .rtf.</p>
<p>Using the right <strong>program</strong> is the first key to achieving the correct file type… The second key is clicking <strong>File</strong> and <strong>Save As</strong> (<em>not</em> Save) and selecting the specified file type before naming your file. <span id="more-193"></span></p>
<p><strong>Creating .doc or .docx files</strong></p>
<p>For an English class, your instructor may require you to use MS Word for your assignments.  If you don&#8217;t have MS Office (which contains Word), you can either go to any Clark computer lab or purchase a student discounted version of <a title="MS Office" href="http://www.microsoft.com/office/trial/" target="_blank">MS Office</a> from the <a title="Clark Bookstore Student Software" href="http://www.clarkbookstore.com/shop_main.asp?catalog_group_id=Ng&amp;catalog_group_name=U3R1ZGVudCBTb2Z0d2FyZQ" target="_blank">Clark College Bookstore</a>.  MS Office is available for both Windows and Mac.  The default for saved files with Word is currently .docx (or .doc in older versions).  For older versions, Microsoft does offer a <a title="MS Office Compatibility Pack" href="http://www.microsoft.com/downloads/details.aspx?displaylang=en&amp;FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466" target="_blank">Compatibility Pack</a> so users can open, edit and save files in the newer format.</p>
<p>If your instructor doesn&#8217;t require that you use MS Word and you want to explore another option, you could download and install <a title="OpenOffice" href="http://www.openoffice.org/" target="_blank">OpenOffice</a>, a free open source office productivity suite which includes a text editor much like Word.  Be sure to save your work in the file type that your instructor specifies, like .doc (not the default .opt file type of OpenOffice Writer).  A helpful resource for OpenOffice users is their <a title="OpenOffice.org Forum" href="http://user.services.openoffice.org/" target="_blank">support forum</a>.  OpenOffice is available for many operating systems, including Windows and Mac.  It also contains a useful spreadsheet program for handling .xls and .xlsx files.</p>
<p>Mac users also have the option of using TextEdit, which comes with Mac OS, to save documents as .doc or .docx.  TextEdit offers only basic formatting, however.  For those Mac users who have purchased <a title="Apple iWork" href="http://www.apple.com/iwork/" target="_blank">iWork</a>, Pages will allow you to save documents in most of the common file types by using the <strong>export</strong> feature in the <strong>file</strong> menu.</p>
<p><strong>Creating .pdf files</strong></p>
<p>To save your work in a &#8220;Portable Document Format&#8221; or PDF, Windows users will need to use MS Word to create the file, click <strong>Save As</strong> and select <strong>pdf</strong>, if that option is available in your version of Word.</p>
<p>For Mac users, just hit <strong>Command</strong> and &#8220;<strong>P</strong>&#8221; to bring up your print window, click <strong>PDF</strong>, select <strong>Save as PDF</strong> and name your file before saving.  The file viewing program, Preview, will also allow Mac users to save documents in a .pdf format.</p>
<p>A free and commonly used program by students running Windows is <a href="http://get.adobe.com/reader/">Adobe Reader</a>, but it is only for reading pdf documents, not editing or creating them. Actually editing a pdf document requires specialty software such as <a href="http://www.adobe.com/products/acrobatstd/">Adobe Acrobat</a>. There is a free open source alternative to Adobe Acrobat, part of the <a title="OpenOffice" href="http://www.openoffice.org/" target="_blank">OpenOffice</a> Suite called OpenOffice Draw.  There is also OpenOffice Writer, which like its counterpart MS Word, will allow users to open, create and save files as a .pdf.</p>
<p><strong>Creating .rtf files</strong></p>
<p>Wordpad comes with Windows and will create a .rtf file by default (when clicking <strong>Save</strong>).</p>
<p>Mac users can use TextEdit, saving your work in the .rtf file format by default (when clicking <strong>Save</strong>).</p>
<p>Although both of these programs lack the full formatting ability of MS Word, iWork Pages or OpenOffice Writer, they are simple to use, allow some basic formatting, and they come pre-installed on Windows and Mac (you&#8217;ll find them in your Accessories or Applications folder).</p>
<p><strong>Final Note&#8230;</strong></p>
<p>If you are one of those students sending wps files, you are using an old program called MS Works which is very limited in the file types it&#8217;ll produce.  Your instructor will most likely be unable to read your submitted work, as would any potential employer, so it&#8217;s in your best interest to find another solution among those mentioned above.  If you need help getting set up, be sure to contact us via <a title="File a Tech Ticket" href="http://www.smartpenguin.org/tech_ticket/" target="_blank">Tech Ticket</a> right away.  We&#8217;re here to help you succeed!</p>
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		<title>Got Math?</title>
		<link>http://www.smartpenguin.org/smartpenguin/90/got-math/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/90/got-math/#comments</comments>
		<pubDate>Wed, 16 Sep 2009 06:07:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=90</guid>
		<description><![CDATA[Just a quick shout-out to the Clark College Math Department&#8230;  If you&#8217;ve signed up, or are thinking about signing up, for an online math class at Clark, be sure to check out their website for some information that&#8217;s essential for your success, as well as tips for writing math notation in Moodle and much more.  [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/90/got-math/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://web.clark.edu/math/OL/index.htm"><img class="alignleft size-full wp-image-103" title="Pi=3.141593" src="http://www.smartpenguin.org/smartpenguin/wp-content/uploads/2009/09/pi_illustrated_normal.jpg" alt="pi_illustrated_normal" width="48" height="48" /></a>Just a quick shout-out to the Clark College Math Department&#8230;  If you&#8217;ve signed up, or are thinking about signing up, for an online math class at Clark, be sure to check out their website for some information that&#8217;s essential for your success, as well as tips for writing math notation in Moodle and much more.  You&#8217;ll also find their link in our Blogroll below.</p>
<p style="text-align: center;"><a title="Online Math at Clark" href="http://web.clark.edu/math/OL/index.htm" target="_blank">Online Mathematics Classes at Clark</a></p>
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		<item>
		<title>Welcome eLearning Adventurers!</title>
		<link>http://www.smartpenguin.org/smartpenguin/36/hello-world/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/36/hello-world/#comments</comments>
		<pubDate>Wed, 11 Feb 2009 01:38:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[eLearning]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Email]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/sqwawk/?p=1</guid>
		<description><![CDATA[As the Clark College eLearning Systems Administrator, I often come across interesting and useful information, ideas, and resources that may assist you in your elearning endeavors. I will use this site to post my discoveries so check back now and then, feel free to comment or ask questions about Blackboard, and sign up for the rss [&#8230;] <a class="more-link" href="http://www.smartpenguin.org/smartpenguin/36/hello-world/">&#8595; Read the rest of this entry...</a>]]></description>
			<content:encoded><![CDATA[<p>As the Clark College eLearning Systems Administrator, I often come across interesting and useful information, ideas, and resources that may assist you in your elearning endeavors. I will use this site to post my discoveries so check back now and then, feel free to comment or ask questions about Blackboard, and sign up for the rss feed or email subscription.</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
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