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	<title>Smart Penguin</title>
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	<description>Information for Clark College Blackboard Users</description>
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		<title>That&#8217;s the Ticket!</title>
		<link>http://www.smartpenguin.org/smartpenguin/2010/02/11/thats-the-ticket/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2010/02/11/thats-the-ticket/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 22:31:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[eLearning]]></category>
		<category><![CDATA[Tech Help]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=428</guid>
		<description><![CDATA[Although Smart Penguin provides the solutions to, or the prevention of, most technical issues that Clark College Blackboard users may experience, things may still go awry.  To help students and faculty get back to their online coursework more quickly, the tech support team in the eLearning Department now provides a new system, called Tech [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Penguins Go Green with Gmail!</title>
		<link>http://www.smartpenguin.org/smartpenguin/2010/01/03/penguins-go-green-with-gmail/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2010/01/03/penguins-go-green-with-gmail/#comments</comments>
		<pubDate>Sun, 03 Jan 2010 21:55:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Email]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=374</guid>
		<description><![CDATA[
Clark College will no longer be communicating with students via paper mail, but will be using Google Gmail for correspondence instead.  So that you don&#8217;t miss out on important registration notices and other information, be sure to sign up for your free Clark student email account using the link below.  If you prefer to get [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>New Look for the New Year</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/12/28/new-look-for-the-new-year/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/12/28/new-look-for-the-new-year/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 22:16:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=340</guid>
		<description><![CDATA[Our returning visitors will notice that Smart Penguin has undergone a molt!  Take a look around and feel free to use our new feedback form to let us know if there are any problems, as we continue to preen and tweak our new look&#8230; Happy New Year to all of our fellow Smart Penguins!
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Testing 1-2-3</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/11/23/testing-1-2-3/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/11/23/testing-1-2-3/#comments</comments>
		<pubDate>Mon, 23 Nov 2009 17:07:36 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[Test Trouble]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=283</guid>
		<description><![CDATA[A low-tech penciled test can be stressful enough, but when you add technology to the mix, it&#8217;s even more important to be well prepared.  Check out our Blackboard Test Taking Tips page to make sure technology is a neutral force when you show what you know!
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What&#8217;s Up, .doc?</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/11/16/whats-up-doc/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/11/16/whats-up-doc/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 19:49:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Assignment Tips]]></category>
		<category><![CDATA[File Types]]></category>
		<category><![CDATA[iWork Pages]]></category>
		<category><![CDATA[MS Word]]></category>
		<category><![CDATA[OpenOffice]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=193</guid>
		<description><![CDATA[There are many students new to Blackboard who are augmenting their education by developing important computer skills.  Knowing how to create and submit appropriate file types for various documents can be a marketable asset worth learning.  Instructors will usually specify what file types they can accept, which you must adhere to when submitting your work.  [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Blocked by Blockers?</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/10/31/blocked-by-blockers/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/10/31/blocked-by-blockers/#comments</comments>
		<pubDate>Sun, 01 Nov 2009 03:23:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Browser Issues]]></category>
		<category><![CDATA[Discussion Board]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[Pop-up Blockers]]></category>
		<category><![CDATA[Test Trouble]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=173</guid>
		<description><![CDATA[Blackboard uses pop-up windows as an essential part of its operation such as quiz or test windows, discussion board postings, download links, and more.  Therefore, it is important that pop-up windows be allowed for Blackboard to function correctly.
You can manage this by turning off the pop-up blocker in your browser and all pop-up blockers on any additional [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Bug That Bytes</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/10/13/a-bug-that-bytes/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/10/13/a-bug-that-bytes/#comments</comments>
		<pubDate>Tue, 13 Oct 2009 18:29:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Faculty FYI]]></category>
		<category><![CDATA[Bb Bugs]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=156</guid>
		<description><![CDATA[This issue won&#8217;t be a problem if you&#8217;re a student, but faculty might come across it when trying to download a zipped file of submitted assignments from the Gradebook using &#8220;Item Download.&#8221;  The error is triggered by spaces in the assignment title, such as &#8220;Project 6&#8243; or &#8220;Research Paper.&#8221;  The workaround seems to be removing [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Browsing for Browsers</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/10/08/browsing-for-browsers/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/10/08/browsing-for-browsers/#comments</comments>
		<pubDate>Fri, 09 Oct 2009 02:02:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Browser Issues]]></category>
		<category><![CDATA[Firefox]]></category>
		<category><![CDATA[Internet Explorer]]></category>
		<category><![CDATA[ISP]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=150</guid>
		<description><![CDATA[Getting the right browser set-up and running is very critical to your success with Blackboard.  If you&#8217;re using AOL or NetZero as your ISP, you&#8217;ll find that Blackboard does not support their web browsers.  When trying to view various pages or content, you may get error messages such as &#8220;Navigation Cancelled&#8221; or &#8220;Page Not Found,&#8221; [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Word for Word</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/30/word-for-word/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/30/word-for-word/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 04:48:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Assignment Tips]]></category>
		<category><![CDATA[Discussion Board]]></category>
		<category><![CDATA[MS Word]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=143</guid>
		<description><![CDATA[Many Blackboard users have experienced problems when submitting and viewing text that has been pasted directly from Microsoft Word into Blackboard.  The cause of this issue is the accompanying word processor formatting code that is included when using the copy/paste feature.  These codes should be removed prior to pasting into a Blackboard text box.
One trick [...]]]></description>
		<wfw:commentRss>http://www.smartpenguin.org/smartpenguin/2009/09/30/word-for-word/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Change your P@$$w0rd!</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/24/change-your-pw0rd/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/24/change-your-pw0rd/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 21:48:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Login Issues]]></category>
		<category><![CDATA[Login]]></category>
		<category><![CDATA[Password]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=139</guid>
		<description><![CDATA[A very smart move is to change your Blackboard password from the default first assigned to you, to something more secure and that you&#8217;ll remember.  Also, when you&#8217;re using a public computer &#8211; such as in a campus computer lab or library, be sure to log yourself out of Blackboard, because it won&#8217;t do that [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Gee! Where&#8217;s my Mail?</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/22/gee-wheres-my-mail/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/22/gee-wheres-my-mail/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 23:41:45 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Email]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=115</guid>
		<description><![CDATA[Going through your &#8220;Personal Information&#8221; profile in Blackboard and making sure that your email address is correct, is an important early step as a student.  Even if you&#8217;re not signed up for an online course, that simple action might help you reset your Blackboard password if you forget it later.
For fully online classes, email can [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Is it Safe?</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/21/is-it-safe/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/21/is-it-safe/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 19:39:06 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Browser Issues]]></category>
		<category><![CDATA[Login Issues]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=100</guid>
		<description><![CDATA[A common complaint when visiting the Clark Blackboard site, is the warning screen some will see about the site&#8217;s security certificate.  The best solution for browsers which display this nag screen is to add an exception for Clark.Blackboard.com when prompted.  Clark&#8217;s Blackboard certificate is valid and good until 2011.  For those geeks who are extra [...]]]></description>
		<wfw:commentRss>http://www.smartpenguin.org/smartpenguin/2009/09/21/is-it-safe/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>In and Out of Log Jams</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/19/in-and-out-of-log-jams/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/19/in-and-out-of-log-jams/#comments</comments>
		<pubDate>Sun, 20 Sep 2009 01:44:53 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Login Issues]]></category>
		<category><![CDATA[Login]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=96</guid>
		<description><![CDATA[Successfully logging in to Blackboard is an important first step when taking an online course.  The most common cause of login issues is an incorrectly entered username or password&#8230; The following may help:

 Try carefully re-entering your username and password, assuring that your Caps Lock control on your keyboard is not activated, because passwords are [...]]]></description>
		<wfw:commentRss>http://www.smartpenguin.org/smartpenguin/2009/09/19/in-and-out-of-log-jams/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Got Math?</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/15/got-math/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/15/got-math/#comments</comments>
		<pubDate>Wed, 16 Sep 2009 06:07:13 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Resources]]></category>
		<category><![CDATA[eLearning]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=90</guid>
		<description><![CDATA[Just a quick shout-out to the Clark College Math Department&#8230;  If you&#8217;ve signed up, or are thinking about signing up, for an online math class at Clark, be sure to check out their website at http://web.clark.edu/math/OL/index.htm for some information that&#8217;s essential for your success, as well as tips for writing math notation in Blackboard.  You&#8217;ll [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Need for Speed</title>
		<link>http://www.smartpenguin.org/smartpenguin/2009/09/04/need-for-speed/</link>
		<comments>http://www.smartpenguin.org/smartpenguin/2009/09/04/need-for-speed/#comments</comments>
		<pubDate>Sat, 05 Sep 2009 04:49:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General Tips]]></category>
		<category><![CDATA[Resources]]></category>
		<category><![CDATA[Dial-up]]></category>
		<category><![CDATA[ISP]]></category>
		<category><![CDATA[Satellite]]></category>

		<guid isPermaLink="false">http://www.smartpenguin.org/smartpenguin/?p=77</guid>
		<description><![CDATA[How would you like to give a test instead of taking one?  Even if you have blazing fast internet service, wouldn&#8217;t it be nice to know just how fast your connection is to our Blackboard servers in Washington, DC?  The truth is, Blackboard can be troublesome for users on dial-up and nearly impossible for those [...]]]></description>
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		<slash:comments>0</slash:comments>
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