Blocked by Blockers?

Posted In: Browser Issues, General Tips

Moodle uses pop-up windows as an essential part of its operation such as quiz windows, messages, download resources, and more.  Therefore, it is important that pop-up windows be allowed for Moodle to function correctly.

You can manage this by turning off the pop-up blocker in your browser and all pop-up blockers on any additional Yahoo, Google, or other third party toolbars that you may have added.  However, if you find pop-up ads too annoying to allow, you might choose instead to make an exception for Clark’s Moodle site.  Directions for the recommended Moodle browsers are below.  Find your browser version in the list and either turn off the pop-up blocker or allow an exception for Moodle. ↓ Read the rest of this entry…

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Browsing for Browsers

Posted In: Browser Issues, Faculty FYI, General Tips

Getting the right browser setup and running is critical to your success with online coursework.  Mozilla Firefox is the browser of choice and is at the top of the recommended list for Moodle as it presents the fewest issues for users.  Firefox installs easily and comes setup for access to your online course.  When Clark eLearning Tech Support is contacted to resolve various display, online testing and forum issues, we will always recommend that users download and install Firefox and use it to access Moodle.

If your instructor requires you to use Internet Explorer for your class, Internet Explorer 7 is compatible with our current version of Moodle.  Internet Explorer 8 is not fully compatible, but users can click the “Compatibility View” button to improve the situation.  By placing the IE 8 browser in compatibility mode you will force the browser to behave as an IE 7 version while working in Moodle.  This is important so you can view all content, such as assignments, forum text boxes, etc.  Moodle users have also been reporting multiple incompatibility issues with Internet Explorer 9, so we are advising that users not upgrade to this browser yet or switch to Firefox instead.

Users should also be aware that two other popular browsers, Safari and Chrome, are not recommended for use with our current version of Moodle and some users have reported various display issues with discussion forums and quizzes.  Once again, Firefox for Windows or Mac should be the browser of choice.

If you’re using AOL or NetZero as your ISP, you’ll find that Moodle does not support their web browsers.  When trying to view various pages or content, you may get error messages such as “Navigation Canceled” or “Page Not Found,” due to this incompatibility.  Qwest also had a specialized version of Internet Explorer which can cause certain items or tables to not display.  To remedy the situation, you’ll need to download and install Firefox (for PC or Mac).  After you’ve installed the new browser, you’ll need to connect to your ISP as you normally would, then minimize that browser and open Firefox to access your online courses.

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Got Math?

Posted In: eLearning, Resources

pi_illustrated_normalJust a quick shout-out to the Clark College Math Department…  If you’ve signed up, or are thinking about signing up, for an online math class at Clark, be sure to check out their website for some information that’s essential for your success, as well as tips for writing math notation in Moodle and much more.  You’ll also find their link in our Blogroll below.

Online Mathematics Classes at Clark

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Welcome eLearning Adventurers!

Posted In: eLearning, General Tips, Resources

As the Clark College eLearning Systems Administrator, I often come across interesting and useful information, ideas, and resources that may assist you in your elearning endeavors. I will use this site to post my discoveries so check back now and then, feel free to comment or ask questions about Blackboard, and sign up for the rss feed or email subscription.

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