Getting the right browser set-up and running is very critical to your success with Blackboard. If you’re using AOL or NetZero as your ISP, you’ll find that Blackboard does not support their web browsers. When trying to view various pages or content, you may get error messages such as “Navigation Cancelled” or “Page Not Found,” due to this incompatibility. Quest also has a specialized version of Internet Explorer which can cause certain items or tables to not display. To remedy the situation, you’ll need to download and install Firefox (for PC or Mac). After you’ve installed the new browser, you’ll need to connect to your ISP using the AOL or NetZero browser as you normally would, then minimize that browser and open Firefox to access Blackboard and your courses.
Tag Archive: ISP
How would you like to give a test instead of taking one? Even if you have blazing fast internet service, wouldn’t it be nice to know just how fast your connection is to our Blackboard servers in Washington, DC? The truth is, Blackboard can be troublesome for users on dial-up and nearly impossible for those with internet service via satellite provider. For those with satellite service, the latency created by the distance between the earth and your host’s satellite (~23,000 miles) causes the problem, and much like its issue with online gaming, there is no consistent solution. Dial-up can create an issue with Blackboard because of slow response time, as well. Some have reported success by waiting until off peak hours to access their class. Others might travel closer to town where they can find a faster connection, such as their local library, college computer lab, or other public locations. Whatever your resources, you may find this speed checker helpful…
