Getting the right browser setup and running is critical to your success with online coursework. Mozilla Firefox is the browser of choice and is at the top of our recommended list for Clark’s Moodle as it presents the fewest issues for our users. Firefox installs easily and comes setup for access to your online courses. […] ↓ Read the rest of this entry…
One of the keys to success with Moodle is being aware of your server activity and session timeout. Whenever you log in, Moodle starts a session for you and tracks your time. After three hours of no server activity, Moodle will automatically logout for you and close the idle session. Server activity would consist of […] ↓ Read the rest of this entry…
One of the more challenging things to deal with in online learning is the occasional technical issue. Having to describe the problem to those of us in tech support can be frustrating or time consuming. Knowing the particular details of your computer system, such as PC or Mac, which operating system, etc. plus reporting any […] ↓ Read the rest of this entry…
Moodle uses pop-up windows as an essential part of its operation such as quiz windows, messages, download resources, and more. Therefore, it is important that pop-up windows be allowed for Moodle to function correctly. You can manage this by turning off the pop-up blocker in your browser and all pop-up blockers on any additional Yahoo, Google, or […] ↓ Read the rest of this entry…
Getting the right browser setup and running is critical to your success with online coursework. Mozilla Firefox is the browser of choice and is at the top of the recommended list for Moodle as it presents the fewest issues for users. Firefox installs easily and comes setup for access to your online course. When Clark […] ↓ Read the rest of this entry…
The posts here address common questions and provide resources that smart students have been asking eLearning...
New to Moodle? Go straight to the Moodle Tutorials page.
Searching for the answer to an issue? You can search by category, tags, or search box all found on this page.
If you can't find the answer here and need help with a technical issue, file a Tech Ticket.
Feel free to offer constructive comments, help tech support collect data on an issue, or provide feedback on what is or isn't working. You can stay updated by subscribing to the RSS feed and follow @smartpenguin on Twitter for Clark College Moodle events and online student information alerts.
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New Moodle Winter Accounts Available:
JAN. 3 ...What time? Follow Smartpenguin twitter alerts for prompt notification when these are ready
Winter Online Classes Available By:
NOON on JAN. 9
If you're a Clark College Moodle Joule user and you've read through the information here on Smart Penguin, but still need help, you may file a Tech Ticket with eLearning Technical Support...
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